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If you cannot attend your appointment for any reason, please let us know within 24 hours of your appointment or as soon as possible so that we can offer the appointment to someone else.

Booking an Appointment


To make an appointment, ring 01263 513148, or call in to the surgery.


Because we want to keep waiting times as short as possible, we normally offer several appointments for you to book on the day. If you do need to pre-book an appointment, please explain this to the receptionist when making your request.


If you would like to discuss a problem with a doctor over the telephone please ask the receptionist to book a telephone appointment.


Please arrive 10 minutes before your appointment.


Who is the best person for me to see?


Your Health - Stay Well and choose the right NHS servies in Norfolk


If you are late for your appointment, you may be asked to rebook.




Online Appointments

Please Cick Here for Online Services






Urgent / Emergency Appointments




Morning Session



Once all appointments for the day have been booked, patients will be offered a 5 minute sit and wait appointment with one of the GP's on duty. Unfortunately we cannot gurarantee you will be seen by your own GP.



Afternoon Session



Once all appointments have been booked, patients will only be seen if their condition falls within the urgent/emergency category the practice has in place. We encourage our reception team to ask the patient for details of their condition; this also helps the clincian priortise their workload.


The Categories are:-


Chest Pains          Earache          Wheezing          Bleeding         

Painful Eyes          Blackouts       Stomach Pain    Any severe pain



Patients will be seen by either the Duty Doctor or a Nurse Practitioner.


Please note - You will be asked by one of our receptionists the reason why you feel your apptment is urgent. This is so the GP's can priortise patients.




Patients Arriving Late for Appointments




Late arrival for appointments can result in surgeries running late and cause inconvenience to others.



If you are more than 10 minutes late for your appointment with the doctor or nurse, you will be asked to rebook your appointment.


If you are between 5-10 minutes late you may be asked to wait until the end of surgery to be seen or fitted in at a later time during the day at the clinician’s discretion.


The receptionist may need to speak to the clinician first to see if they are able to accommodate you.





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