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If you cannot attend your appointment for any reason, please let us know within 24 hours of your appointment or as soon as possible so that we can offer the appointment to someone else.

Frequently Asked Questions



Who is a nurse Practitioner?


A nurse practitioner is an experienced registered nurse who, in addition to their 3 years of general nurse training has undertaken a further course of advanced nursing study to either undergraduate degree level or alternatively at Master's Degree level. These education courses typically last between 2 – 3 years and cover areas such as clinical examination, physiology, medical diagnosis, pharmacology, and prescribing. In medical clinics across the UK nurse practitioners are providing services which were previously only done by general practitioner doctors, including the prescribing of a wide range of medicines.

Nurse practitioners are qualified to see patients with undifferentiated and undiagnosed medical problems, and to make detailed assessment of their health care needs, based on their combined medical and nursing knowledge, including clinical skills that you may not have traditionally associated with nurses, such as history taking, physical examination, diagnoses, and prescribing of medicines. Nurse practitioners can also directly refer patients to clinical specialists, such as hospital consultants.


Can I book an appointment to see a Nurse Practitioner?


The Nurse practitioner team are able to deal with the vast majority of medical problems that you may have. To book an appointment with one of the nurse practitioners you can either ring the surgery or call in. Nurse practitioner appointments can be booked in advance. Please remember that if the nurse practitioner feels unsure when they are dealing with your medical problems they will promptly seek further advice from one of the general practitioner doctors.

If you have preferred nurse practitioner that you would like to see please request your preference when you book your appointment. It should be noted that patients may not always be able to see their preferred practitioner as they may not hold surgeries every day or they may be absent from the Practice (e.g. on annual leave).


What is the difference between a Practice Nurse and a Nurse Practitioner?


A nurse practitioner is very different from a practice nurse. The practice nurse is the person who provides nursing care such as dressings, Immunisations, ear syringe and cervical smears. In contrast, a nurse practitioner's daily clinical work comprises the examination, diagnosis and prescription treatment of common medical problems such as - wounds, scalds, burns, rashes, sick children, acute back pain, joint sprains, injuries, dizziness, giddiness, unusual headache, conjunctivitis, sticky discharging eye, sty, diarrhoea, constipation, urinary tract symptoms, vaginal symptoms, tonsillitis, earache, cough, swollen glands, sinusitis, morning after pill, acute asthma symptoms, emotional problems.


Appointment System


All doctors, nurse practitioners and practice nurses have appointments available to book on the day and to book ahead. There is no limit to the time patients can book ahead as long as the appointments have been put onto the computer system.


40% of the total number of appointments are made available for people who have the need to see a doctor, nurse practitioner or practice nurse on the same day. 60% of appointments are available for booking ahead for those people who need to plan their appointments. Many patients seen to think that appointments are only available on the day. This is not the case.


There are times when doctors, nurse practitioners and practice nurses are absent from the practice. Sometimes these absences are unexpected due to sickness or being called away for other reasons. If this happens there can be disruption to the appointments system but we do try to keep that to a minimum.

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