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If you cannot attend your appointment for any reason, please let us know within 24 hours of your appointment or as soon as possible so that we can offer the appointment to someone else.

Ordering Repeat Medication





Online Repeat prescriptions may be authorised when a patient is on regular medication. If your doctor tells you that you may order repeat prescriptions, you can do this by:     completing the tear off request form attached to your prescription or in writing, provided you include your name, address and exact details about the medication you require. or via SystmOnline. In all cases the information can either be handed to the receptionist or posted to the surgery.  


Please allow three full working days for your request to be processed. (The surgery requires two working days to process your request; your chosen pharmacy requires one working day to prepare your medicine safely).  


Prescriptions requests will not be taken over the telephone or accepted by email.


Repeat Prescription queries are only dealt with between 10.00am - 12.00pm & 2.00pm - 4.00pm Monday to Friday. 


For safety reasons prescriptions can no longer be issued while you wait, you will be advised by a member of staff when they will be available for collection.  


We offer a prescription delivery service to West Runton, East Runton, Overstrand and Suffield Road Post Office for dispensing patients who are over 60 and not required to pay for their prescriptions.


If you are not eligible for this, some local chemists will offer a delivery service for your repeat prescriptions, please ask the receptionists. Repeat prescriptions are normally available for collection two working days after the request has been made, this means within 48 hours. Order Online  


Please Cick Here for Online Services            


Click Here for Prescription Preparation Process and Common Complaints Informtation Leaflet

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